privacy policy

In accordance with Article 6(1) of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the “General Data Protection Regulation” or “GDPR”), we fulfill our informational obligation regarding the processing of personal data by Feel Active.pl.

Administrator:

The administrator of customers’ personal data is Feel Active.pl, located at Świdnicka 8b/6, 50-067 Wrocław.
For matters related to the processing of personal data, you can contact us at:

E-mail: info@feelmountains.pl

Phone: +48 513 065 630

Purpose of data processing:

We process your personal data for the following purposes.
Legal basis: Article 6(1) of the GDPR:

• conclusion and performance of a contract for the provision of tourist services,
• fulfillment of our legal obligations – statutory, tax, and accounting obligations,
• pursuing the legitimate interests of Feel Active.pl, such as direct marketing of our own tourist products and services.

Civil Code:

• establishment, assertion, or defense of claims (up to 10 years).

Processed data:

In order to provide services, we process data such as: first name(s), last name, gender, address, email address, phone number, and date of birth. If required by the destination, we also process identity document details and other information required by the authorities of that country.

Method of obtaining data:

Your data has been obtained directly from you during the reservation of services. In cases where the reservation was not made in person, the data was obtained from the person making the reservation on your behalf.

Sharing your data:

We disclose your personal data to the extent necessary for the performance of the contract for participation in a tourist event and legal requirements, to the following recipients: hotel service providers, carriers, insurers, providers of additional services (e.g., guides).

Data retention period:

– if the data concerns a contract with Feel Active.pl for the provision of tourist services, then no less than the period necessary for the performance of the contract, fulfillment of accounting reporting obligations, and the limitation period for claims arising from the contract (10 years from the performance of the contract).

Data protection method:

We provide appropriate technical and organizational measures to ensure the security of the provided personal data, in particular, to prevent unauthorized access or processing in violation of the law, and to prevent data loss, damage, or destruction.

Your rights regarding your data:

Rights that apply to each individual include:
– the right to request access to and correction of personal data,
– the right to data portability,
– the right to erase data in specified cases,
– the right to restrict processing,
– the right to object to the processing of personal data. In some cases, this may result in the inability to perform the contract.

Cookie Information

1. The www..pl website uses cookies.
2. Cookies (so-called “ciasteczka”) are computer data, specifically text files, stored on the end device of the Service User and intended for using the website of the Service. Cookies usually contain the name of the website they come from, the time of storing them on the end device, and a unique number.
   Detailed information about cookies can be found on the www.wszystkoociasteczkach.pl website.
3. The entity placing cookies on the end device of the Service User and accessing them is the Administrator.
4. Cookies are used for the following purposes:
   creating statistics that help understand how Service Users use websites, allowing for the improvement of their structure and content;
   maintaining the User’s session in the Service (after logging in), thanks to which the User does not have to re-enter their login and password on each subpage of the Service;
   determining the user’s profile to display them matched materials in advertising networks, especially the Google network.
5. By using cookies in the manner described above, we never identify the users’ identities based on the information stored in cookies.
6. Two main types of cookies are used within the Service: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the end device of the User until they log out, leave the website, or turn off the software (web browser). “Persistent” cookies are stored on the end device of the User for the time specified in the parameters of the cookies or until they are deleted by the User.
7. Web browsing software (web browser) usually allows cookies to be stored on the end device of the User by default. Service Users can change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this topic is available in the help or documentation of the web browser.
8. Limitations on the use of cookies may affect some functionalities available on the Service’s websites.
9. Cookies placed on the end device of the Service User and used may also be used by advertisers and partners cooperating with the Service operator.
10. Cookies can be used by advertising networks, especially the Google network, to display ads tailored to the way the user uses the Service. For this purpose, they may keep information about the user’s navigation path or the time spent on a given page.
11. Managing cookies – how to express and withdraw consent in practice?
    1. If the user does not want to receive cookies, they can change their browser settings. Please note that disabling the necessary cookies for authentication processes, security, and maintaining user preferences may make it difficult, and in extreme cases may prevent the use of websites.
    2. Most web browsers are initially set to automatically accept cookies. However, you can change your browser settings to block cookies – entirely or in part, e.g., only from third-party websites, or to receive a message every time cookies are sent to your device. Detailed information on the possibilities and methods of handling cookies is available in the software settings (web browser).